1. Introduction
This Privacy Policy explains how the merchant operating IGOSKI and igoskitool.com (the “Site,” “IGOSKI,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use the Site, purchase products directly from us, communicate with us, or otherwise interact with IGOSKI.
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked with an individual. It does not include information that has been lawfully anonymized or aggregated so that it can no longer reasonably identify an individual.
This Privacy Policy applies to the Site and direct interactions with IGOSKI. If you follow a link to Amazon or another third-party marketplace and complete a purchase there, that marketplace’s privacy policy also applies to its collection and handling of your information.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information.
Information You Provide
- Contact information, such as your name, email address, telephone number, billing address, and shipping address;
- Order and transaction information, such as products ordered, quantities, prices, discounts, shipping method, order status, returns, refunds, and purchase history;
- Account information, such as login credentials, saved preferences, and account settings, if customer accounts are available;
- Customer-service information, such as questions, return requests, warranty claims, photographs, videos, product details, and communications with us;
- Reviews and submissions, such as product reviews, comments, photographs, videos, or other content you choose to submit;
- Marketing preferences, such as whether you have chosen to receive promotional communications;
- Survey, promotion, or contest information, if we offer these activities and you choose to participate.
Payment Information
Payments may be processed by third-party payment providers. Complete payment-card details are generally submitted directly to the payment provider rather than stored by us. We may receive limited payment-related information, such as the payment method, transaction status, billing details, and fraud-screening results.
Information Collected Automatically
When you use the Site, we and service providers acting on our behalf may automatically collect:
- IP address and approximate location derived from it;
- Browser type, device type, operating system, language, and device identifiers;
- Pages viewed, links clicked, referring pages, search activity, and time spent on the Site;
- Shopping-cart activity, checkout activity, and interactions with emails or advertisements;
- Cookie identifiers, pixel identifiers, and similar technical information;
- Diagnostic, error, security, fraud-prevention, and performance data.
Information From Other Sources
We may receive personal information from payment providers, shipping carriers, fulfillment providers, fraud-prevention services, analytics and advertising partners, customer-support providers, social networks, or marketplaces when they are permitted to share it with us.
3. How We Use Personal Information
We may use personal information to:
- Provide, operate, maintain, and improve the Site;
- Process payments, accept and fulfill orders, arrange shipping, and provide order updates;
- Process returns, refunds, exchanges, warranty requests, and customer-service inquiries;
- Verify information, prevent fraud, protect accounts, and maintain Site security;
- Personalize Site content and remember customer preferences;
- Analyze Site traffic, performance, product interest, and customer interactions;
- Send service communications, such as order confirmations, delivery updates, security notices, and policy updates;
- Send marketing communications when you have consented or when otherwise permitted by law;
- Measure and improve advertising or marketing campaigns, where such tools are enabled;
- Enforce our Terms of Service and other policies;
- Comply with tax, accounting, consumer-protection, legal, regulatory, and recordkeeping obligations;
- Establish, exercise, or defend legal claims;
- Carry out another purpose disclosed to you when the information is collected.
We do not use personal information for materially different purposes without providing any notice or consent required by applicable law.
4. Legal Bases for Processing
Where applicable data-protection law requires a legal basis, we process personal information on one or more of the following bases:
- Contract: processing is necessary to provide products or services you request, manage an order, or take steps before entering into a contract;
- Legitimate interests: processing is reasonably necessary to operate and improve our business, provide customer support, prevent fraud, protect security, and understand Site performance, provided those interests are not overridden by your rights;
- Consent: you have given consent, for example for certain marketing communications, analytics, or advertising cookies where consent is required;
- Legal obligation: processing is necessary to comply with applicable law, regulatory requirements, tax obligations, lawful requests, or legal claims.
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
5. Cookies and Similar Technologies
We may use cookies, pixels, local storage, tags, and similar technologies to operate the Site, remember preferences, understand Site usage, maintain security, and, where enabled, measure or personalize marketing.
These technologies may include:
- Strictly necessary technologies required for security, shopping-cart functions, checkout, account access, and basic Site operation;
- Preference technologies that remember language, location, or other selections;
- Analytics technologies that help us understand traffic and improve Site performance, including Google Analytics where enabled;
- Advertising technologies that may measure campaigns or support interest-based advertising, where enabled and permitted.
Where required by law, non-essential cookies are used only after obtaining the required consent. You may manage available choices through the cookie settings displayed on the Site or through your browser settings. Blocking some technologies may affect Site functionality.
Some browsers support “Do Not Track” signals, but there is no single universal standard for responding to them. Where required by applicable law, we treat legally recognized opt-out preference signals, such as Global Privacy Control (“GPC”), as a request to opt out of the sale or sharing of personal information for targeted advertising for the browser or device that sends the signal.
6. Marketing Communications
If you choose to subscribe to marketing communications, we may use your contact information to send product news, promotions, educational content, or other marketing messages.
You may unsubscribe from marketing emails by using the unsubscribe link included in a message or by contacting us. Opting out of marketing does not stop necessary service communications relating to an order, account, return, security issue, or legal notice.
7. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary:
- Payment processors and financial-service providers;
- Shipping carriers, warehouses, fulfillment providers, and customs-related service providers;
- Website hosting, information-technology, security, fraud-prevention, and customer-support providers;
- Analytics, marketing, and advertising providers, where enabled and permitted;
- Professional advisers, including accountants, insurers, auditors, and legal advisers;
- Government authorities, regulators, law enforcement, courts, or other parties when required by law or necessary to protect legal rights;
- A buyer, successor, or relevant adviser in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, or similar business transaction;
- Other parties when you direct us or provide consent.
Service providers are expected to handle personal information only for authorized purposes and subject to appropriate contractual or legal obligations.
We do not sell personal information for money. Some privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain disclosures made through advertising cookies or similar technologies. If we engage in activity covered by those definitions, we will provide the notices and opt-out choices required by applicable law.
8. Amazon and Other Third-Party Marketplaces
The Site may include “Buy on Amazon,” “Shop on Amazon,” or similar links. When you follow one of these links, you leave the Site and the marketplace may independently collect information about your visit, account, device, and purchase.
A marketplace purchase is subject to the marketplace’s privacy policy and account settings. We do not control the marketplace’s data practices. We may receive limited order, product, customer-service, performance, or attribution information from a marketplace where the marketplace is permitted to provide it to us.
Links to social networks, video platforms, or other third-party websites are likewise governed by the privacy policies of those third parties.
9. International Data Transfers
IGOSKI, its customers, and its service providers may be located in different countries. As a result, personal information may be processed in a country other than the country in which it was collected. Privacy and government-access laws may differ between countries.
Where required, we use an approved legal mechanism or other appropriate safeguard for international transfers, such as adequacy decisions, contractual protections, or another mechanism permitted by applicable law.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, provide support, maintain business and tax records, prevent fraud, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods vary depending on the type of information, the nature of our relationship, legal requirements, risk of harm, and whether the information is needed for an active dispute or investigation. When information is no longer reasonably required, we may delete, anonymize, or securely isolate it, subject to applicable law and technical limitations.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for using a strong, unique password and protecting your account credentials. Please contact us if you believe your interaction with the Site or your account is no longer secure.
12. Children’s Privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13, or a higher minimum age where required by applicable law, without legally valid parental consent.
If a parent or guardian believes that a child has provided personal information to us contrary to this section, please contact us so that we can review and take appropriate action.
13. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information;
- Receive certain personal information in a portable format;
- Restrict or object to certain processing;
- Withdraw consent where processing is based on consent;
- Opt out of certain targeted advertising, sale, or sharing of personal information;
- Limit certain uses of sensitive personal information, where applicable;
- Appeal a decision concerning a privacy request, where applicable;
- Lodge a complaint with a competent privacy or data-protection authority;
- Receive equal service and pricing without unlawful discrimination for exercising a privacy right.
To exercise an applicable right, contact us using the information in Section 16 and describe your request. We may need to verify your identity before completing the request. Verification may require information reasonably related to your prior interactions with us. We will use information submitted for verification only to process the request.
Where permitted, an authorized agent may submit a request on your behalf. We may require proof of authorization and may also ask you to verify your identity directly. We will respond within the period required by applicable law.
14. California and Other U.S. State Disclosures
Residents of California and certain other U.S. states may have additional rights concerning access, correction, deletion, portability, targeted advertising, sale, sharing, profiling, sensitive personal information, and appeals.
The categories of personal information we may collect are described in Section 2. The business and commercial purposes are described in Section 3. The categories of recipients are described in Section 7. We do not knowingly sell or share the personal information of individuals under 16 without the authorization required by law.
Where we are legally required to recognize an opt-out preference signal, a supported GPC signal will be treated as an opt-out request for the browser or device sending it. If an account-level opt-out or separate Site control is legally required and available, you may also use that method.
These state-law rights apply only when the relevant law covers IGOSKI and the particular processing activity.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our products, practices, technologies, service providers, or legal obligations. The revised version will be posted on this page with an updated “Last updated” date.
If a change materially affects how we use personal information, we will provide any additional notice or obtain any consent required by applicable law. Changes apply prospectively unless otherwise permitted or required by law.
16. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
Email: igoskitool@gmail.com
Website: https://igoskitool.com